Returns & Exchanges
At Walker Family Goods, we want you to love every piece you carry, which is why we offer a 30-day window for returns and exchanges on all original condition items. Whether the fit isn't right or you've changed your mind, we are committed to making the process simple and transparent.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely package your items in their original bags.
- 3.Ship It Back
Drop off your package at any authorized carrier location; please ensure the package is scanned within 7 days of receiving your label.
- 4.Receive Refund or Credit
After our warehouse team inspects your return, we will issue a refund to your original payment method or send out your new exchange items within 5-7 business days.